At BRANDON DIGITRA LLC, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we offer a fair return and refund process.
1. Return Eligibility
Customers may request a return within 14 days of receiving the product. To be eligible:
- Items must be unused
- Items must be in original packaging
- Items must be in resellable condition
2. Non-Returnable Items
The following items are not eligible for return:
- Used or damaged items caused by customer misuse
- Items missing original packaging or tags
- Clearance or final sale items (if applicable)
3. Refund Process
Once your return is received and inspected:
- You will receive an approval or rejection notice
- Approved refunds will be processed within 5–10 business days
- Refunds will be issued to the original payment method
4. Return Shipping
Customers may be responsible for return shipping costs unless the item is defective or incorrect.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
Email: info@brandondigitra.com
Phone: +1 (470) 452-3583